At Cubent Robotics, we want you to be completely satisfied with your purchase. Please review our return and refund policy below.
Last updated: August 13, 2026
You may request a return within 7 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please retain your invoice or order confirmation email as proof of purchase.
To start a return, please follow these steps:
Once your return is received and inspected, we will send you an email notification. If your return is approved:
If you received a defective or incorrect item and would prefer an exchange instead of a refund, please contact us at contact@cubent.in. We will ship the replacement at no additional cost once the original item has been received and inspected.
Orders can be cancelled free of charge if the cancellation request is made before the item has been shipped. Once an order has been dispatched, it will be subject to the standard return process outlined above. Custom or made-to-order items cannot be cancelled once production has begun.
Our support team is available to assist you with any questions regarding returns, refunds, or exchanges. Reach out and we'll get back to you within 24 hours.
Cubent Robotics, Ambalakadavu colony road, Cheranallur, Kerala 682034, India